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Invoices & payments

Service fees, receipts, and the payment experience for clients

Commercial activity is meant to stay as traceable as hiring activity. The platform issues invoices on schedules your contract defines, routes payment through an integrated provider, and keeps a history your finance team can reconcile—without storing raw card data on Click infrastructure.

What shows up in your client account

  • Draft and final invoices tied to your service agreement.
  • Payment status, receipts, and failed-payment notices that need action.
  • Historical exports or summaries your programme enables for audit support.

How invoicing typically runs

Administrators configure cadence (for example weekly, fortnightly, or monthly) and amounts per agreement. On each run the platform prepares a draft invoice, staff review or auto-approve depending on policy, and the payment provider requests funds from the method you stored during onboarding. Confirmation is written back to your account so hiring and finance share the same timeline.

Behind the scenes (what you do not have to operate)

Separate flows move funds between Click Global Talent and Core Support Hub, and onward to talent payroll. Those movements are visible to the administrators who need them, but client users stay focused on their own obligations and receipts.

When something fails

Failed charges generate alerts for both you and administrators so the account can be brought current before screening or placement access is affected. Retry rules follow the payment provider and your contract—your Click representative explains the exact sequence for your organisation.

PCI-aligned handling

Card credentials are tokenised by the payments partner. The portal stores references and statuses, not sensitive PAN data, which keeps your security questionnaires simpler.

Optional accounting sync

Depending on final programme configuration, invoice data may also sync to your finance stack for reconciliation. Your onboarding packet will state what is live for your cohort.

Questions for your finance team

  • Which cost centre should own TMP service fees?
  • Who receives automated invoice and dunning emails?
  • Do you require PO numbers or references on every invoice?

Share those answers during onboarding so the first billing cycle lands cleanly.

Onboarding prerequisitesSign in to review invoices